Indispensable to our team, Lily has a dual role within the Client Relationship and Marketing departments. This unique positioning allows her to strategically identify and develop resources that better support the client relationship team in serving our clients. Thanks to her previous experience on the events team, Lily brings a deep understanding of event execution and management, which she adeptly communicates to clients. Her attention to detail, commitment to the West End on the Thames brand, and confident, friendly personality ensure seamless communication and strong client connections.